WHEN THE PROCESS IS RIGHT AND THE CONSUMER EXPERIENCE IS WRONG!
November 25, 2024
Reading Time: < 1 minuteA consumer’s experience in trying to get in touch with a company through the new cost effective web page!
customer experience
THE CUSTOMER IS YOUR BOSS
February 15, 2021
Reading Time: 2 minutesThe customer is your real boss whether you are a shop owner or a multinational. Make sure their interaction with you is a memorable one.
BUILD A CUSTOMER SERVICE
AT THE SERVICE OF THE CUSTOMER
February 3, 2021
Reading Time: < 1 minuteIs your consumer service built to meet your company’s needs or the consumer needs?